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Managed IT Services

Save money - free up resources

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​By outsourcing your IT requirements to Datapact, you could make significant savings by not directly employing expensive in-house resources to manage your IT. This dramatically increases your flexibility, freeing up resources which you can deploy in other areas of your business. Datapact has provided services in the following areas for many years to a wide range of customers:

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Datacentre services

 

We have a long established record of providing the support services below for the major Vendors:

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Dedicated Onsite resource

Call to Repair

Retainer with Call out

Guaranteed Responses

24x7, 4 Hour or NBD

Provision of related services - Racking and Stacking, Health monitoring, System Upgrades

Fast delivery of all related manufacturer parts 

Services tailored to fit the size and complexity of your Infrastucture.

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Network and Users

 

Flexible Support Hours

Onsite and Remote support

Packs start at 10 Hours

Discounted Hours per pack size

Code Red call option 

(Immediate assistance for Emergencies)

Health and Security checks

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Extended System Life

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An alternative solution to the purchase of new hardware can be to implement a Extended System Life (ESL) solution. This sensible approach is being seriously considered by many companies.

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We specialise in supporting and extending the life of your existing hardware, with expertise in a wide range of vendors, including Cisco, Dell, HPE, Fujitsu and IBM.

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We have helped numerous businesses and public sector organisations across a number of sectors keep and continue to use their existing server, storage and networking hardware. Should this infrastructure require upgrades, such as additional memory, shelves of storage, or CPU’s, we can take care of the full process, from sourcing to installation and support.

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By opting to extend the life of your equipment, you are selecting a viable, feasible and practical alternative to capital expenditure with the purchase of new hardware. Extending the life of your hardware with Datapact (London) Ltd allows you to maximise your return on investment, whilst reducing your operational expenditure with lower support costs.

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In addition, by delaying the purchase of new hardware, your organisation is granted the luxury of being able to plan further in advance the next stages of your I.T. strategy, which allows you to carefully consider, if, when, and which areas, to focus your spending on in the future.

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