Microsoft’s New Commerce Experience (NCE)


Microsoft has recently announced a change in how customers purchase and manage their licences through their Cloud Solution Provider (CSP) Program.


January 2022 saw the arrival of Microsoft’s New Commerce Experience (NCE) and it came into general availability.


Find out more below.


What is the NCE?


Microsoft has launched the NCE intending to reduce complexity and provide cost savings for long term commitments, whilst introducing additional features to make CSP a comparable alternative to the longstanding Enterprise Agreement (EA).

The NCE is a new pricing scheme that changes how Microsoft customers purchase and manage their Microsoft product licenses.


NCE introduces seat-based cloud offerings for Microsoft 365, Dynamics 365, Windows 365 and Power Platform. During the introduction of the NCE, Microsoft has been working to streamline processes and make new offers available to partners and their customers

These changes also precede a price increase across several Microsoft packages, which will come into effect on 1st March 2022.

What does the introduction of this mean?

  • Different pricing for products based upon the customers commitment level (monthly, annually or multiyear), with shorter commitment levels pushing premium pricing. Add-ons can be purchased without the base product being available.

  • Enforcement of cancellation rules around licenses and renewal dates and the requirement to pay until the end of the commitment period. 

  • Windows 365 will be available on a monthly commitment, whereas previously you could only purchase on an annual commitment. 

  • Ability to schedule changes to a subscription at the point of renewal in advance.

  • Set a subscription to auto-renew or not.

  • Add-ons can be purchased without the base product being available.

When are the changes happening?


See the below timeline so that you can be prepared for the upcoming key dates:



Promotional Offers Available:

Microsoft are offering two timebound promotions that are intended to accelerate the adoption of NCE – one for annual and one for monthly subscriptions:


  • Annual term promo gives a 5% discount off the CSP price list amount.


  • Monthly term promo applies the regular annual term price instead of the usual 20% higher price point.

For more details please call us on 020 7336 7511 or send us an email at enquiries@datapact.co.uk for any enquiries.