IT Support

IT Support Central London

Save money - free up resources

By outsourcing your IT requirements to Datapact, you could save a fortune by not directly employing another member of staff to look after your IT in house. This dramatically increases your flexibility, freeing up resources which you can deploy in other areas of your business.

We will be on hand when required to perform network upgrades, fix malfunctioning machines or to perform general maintenance, but you will only have to pay for the work which we perform, maximising your efficiency and improving your cashflow.

We will also be able to offer you industry leading pricing through our long standing connections to vendors and manufacturers.

We are constantly training our technical team on the latest trends and products in the industry, so you wont have to worry about training your own team, as we will provide you with a technician who is fully trained and ready to bring their knowledge into your organisation.

Datapact Support Hours

Guaranteed Service SLA

Telephone and remote support

4 hour onsite response

Code Red call option (Immediate assistance for emergencies)

Regular scheduled onsite visits (As many as required)

Hours for call logging (08:00—18:00 Monday to Friday)

Direct access to the technical support help desk

Access to manufacturers via Datapact authorised channels

 Remote support charged at 50% the hourly rate

Monthly call accounting and reporting

Hours do not expire until used

What our clients say:

“In my previous position we used Datapact for hardware maintenance on all our server and infrastructure hardware. They were always prompt and efficient as well as flexible and accommodating.

They were able to source obscure hardware for us on several occasions and provide technical consultants when required. I thoroughly recommend their services."

The Desktop Support Manager at Macmillan Information Systems Ltd

Get In touch

By partnering with Datapact, you are insuring that your organisation is fully supported by an experienced and knowledgeable organisation.

Interested in working with us? Please contact us, or alternatively leave your details for a member of our team to contact you at a mutually convenient time.