If you started your business using your home broadband, it doesn’t take long to realise that the needs of a business are different to those of a consumer. When your livelihood depends on it, you need an internet service that really makes the grade.
Standard broadband and fibre broadband cost a little more but you get a lot more in return: priority fault repair and 24/7 technical support, plus options for Microsoft Office 365, static IP addresses, and IT support for computers and servers.
If you’re serious about business, you need business-grade broadband. And if your business is totally reliant on internet access, you need a leased line.
Included as standard
Connects your office and enabled devices to the internet.
With Broadband you’ll get a BT Business Hub 3 router as standard and with Infinity Fibre Broadband you’ll get our faster BT Business Hub 5.
Both routers provide a firewall between you and the internet, have password protected wireless access, and Ethernet ports if you want to directly connect devices for higher performance.
(Delivery charges may apply)
Access to 5 million BT Wi-fi UK hotspots
Get free, unlimited data when you’re connected to a BT Wi-fi hotspot.
As the account holder, you get one free BT wi-fi unlimited subscription – worth £15 a month – which you can start to use as soon as you receive your order confirmation.
BT Wi-fi hotspots are available in places like Cafe’s hotels, pubs, ciy centres, motorway service stations and many independent businesses.
Support for your broadband 24 hours a day; online self-help tools, reporting, tracking, and FAQs.
Even with our network reliability, things can go wrong. On the rare occasion this happens, there are many ways in which we will be there to support you.
- Support centres are available 24/7 and free to call
- Online chat is available 8am to 8pm Monday-Friday
- Fault reporting and tracking are always available online
- The help section of the BT website has answers to many frequently asked questions
If we cant help you remotely, we can send on of our BT engineers
- Fix your fault within two working days for Standard broadband and infinity customers
- Next working day fix for Unlimited and premium customers
Enough email addresses to get started and web space to create a business website, with email addresses with private emails for employees or generic addresses for your company.
You can change to any superior service in your area, anytime you want.
If you are in a non-fibre area and you’re currently on standard broadband, you can upgrade to fibre as soon as it becomes available in your area.
And if you want to upgrade from standard broadband (10GB) or standard Infinity (50GB) to a service with unlimited usage, you can do so at anytime.
If you’re not in a fibre area, boost performance in your office with the award-winning BT Business Hub 5.
This router has Smart Wireless, which finds the strongest available signal, and dual-band technology, which gives you excellent performance at close range and further away. And through smart diagnostics, it even looks for issues and corrects them before you know they’re there.
It’s got 4 GigE Ethernet LAN ports for fast wires connections, and Multi NAT technology, which allows you to have a private network using your Static IP addresses.
If you’re running servers, websites, or FTP hosting, you’ll need one of these.
A static IP address is unique and does not change, and will enable you to –
- Connect to your computer from anywhere in the world.
- Run your own email server
- Point domain names to your servers and equipment
- Set up your own secure Virtual Private Network
- Run your own website and FTP Server
- Run CCTV of your network.
Datapact can help
We understand that installing, renewing or upgrading your broadband can be a minefield, and you may be unsure of the best route for your business. Luckily, we have managed broadband installations, upgrades and renewals for our clients, so let us know what sort of coverage you are looking for, and we will scour the network to find you the most suitable service.